Grocery Outlet Inc. Customer Experience Survey Contest
Official Contest Rules and Regulations


1.1 Contest Period:

Grocery Outlet, Inc. Customer Experience Survey Contest (“Contest) will begin on 12:00AM, January, 1st, 2016 and end on 11:59pm, December, 31st, 2016.

1.2 Contest Entry and Entry Limits:

To enter the Contest, entrants must do one of the following:

Entry with Purchase

Complete the online survey at

To complete the survey on-line or by smartphone, entrants must use the Survey Access Code indicated on their Grocery Outlet, Inc. (“Contest Sponsor” or “Sponsor”) sales receipt. Upon completion of the survey, eligible respondents may enter the Contest for one (1) chance to win a prize. Note that a purchase will not improve an individual’s chance of winning. While individuals may take the survey as many times as they like, only one (1) entry per month, per household will be accepted for the drawing.

Entry without Purchase

To enter the Contest without a purchase, entrants must provide their complete name, telephone number (including area code) and/or email address via the online form using the link . Upon completing the online form requesting their contact information, individuals will receive one (1) entry into the Contest. While individuals may complete the form as many times as they like, only one (1) entry per month, per household will be accepted for the drawing.


Only entries made or received before the end of the Contest Period will be eligible to win the monthly prize (defined below). While individuals may fill out entries (via entry with purchase and/or entry without purchase) to enter the contest multiple times per month without restriction, only one entry per household per month will be accepted for the drawing to win a prize. This Contest is only open to permanent legal U.S. residents in the states of Washington, Oregon, Idaho, Nevada and California, who are physically located and residing therein and who are 18 or older on the date of entry. Void outside Washington, Oregon, Idaho, Nevada and California and where prohibited by law. By entering the Contest, you represent and warrant that you have read and accepted these Rules and Regulations, and understand that you may be contacted by the Contest Sponsor for the sole purpose of informing you that you are the winner and how to receive your prize. The use of any device and/or software to automate the entry process is prohibited.

1.3 Awarding of Prize:

Subject to the Rules and Regulations of the Contest, customers completing the survey are required to retain their sales receipt for validation should they be selected for the chance to win a prize.


2.1 Prizes:

There will be a total of four (4) random drawings producing four (4) winners of one (1) prize each per Monthly Contest Period. The total value of each prize consists of one (1) $250 Grocery Outlet Gift Card (the “Prize” or “Prizes”). Any depiction of Prizes is for illustrative purposes only. Gift Cards cannot be exchanged or redeemed for cash or combined with any other offer and are subject to stated terms and conditions. No substitution, transfer, or cash equivalent for Prizes, except that Sponsor, in its sole discretion, may substitute a Prize for one of equal value. Limit ONE (1) Prize per person/ /household/per month. Winners are solely responsible for all costs, incidentals, and any other expenses not specifically mentioned as being included.   All federal, state and other tax liabilities are the sole responsibility of the winner. The Prize must be accepted as awarded. No substitution or transfers of the Prize will be allowed.

2.2 Prize Draw:

Random draws for the Prizes will take place on the first day of the month following the monthly contest period.

Contest Start Contest End Contest Drawling
January 1st 2016 January 31st 2016 February 1st 2016
February 1st 2016 February 31st 2016 March 1st 2016
March 1st 2016 March 31st 2016 April 1st 2016
April 1st 2016 April 31st 2016 May 1st 2016
May 1st 2016 May 31st 2016 June 1st 2016
June 1st 2016 June 31st 2016 July 1st 2016
July 1st 2016 July 31st 2016 August 1st 2016
August 1st 2016 August 31st 2016 September 1st 2016
September 1st 2016 September 31st 2016 October 1st 2016
October 1st 2016 October 31st 2016 November 1st 2016
November 1st 2016 November 31st 2016 December 1st 2016
December 1st 2016 December 31st 2016 January 1st 2017

Drawings shall take place at approximately 10:00 am (PST) at the offices of the Contest Sponsor. The draw will be carried out by the Contest Sponsor, the judge of this Contest, whose decisions are final and binding. All of the eligible entries received during the Contest period will be subject to a computerized random draw to select the potential winners. Within one (1) week following the Contest Drawing Date, the Contest Sponsor will contact the potential winner by telephone or email at the number or email address used to enter the Contest. Should the potential winner not reply to Contest Sponsor by e-mail or telephone within seven (7) business days, or the potential winner does not otherwise comply with the Contest requirements, that potential winner will be deemed to have forfeited any rights to his or her Prize and Contest Sponsor will have the right to select an alternate potential winner from among the remaining eligible entries. Before being officially declared a contest winner, a selected entry must be verified by Contest Sponsor. Contest Sponsor reserves the right to require proof of age and compliance with these Official Contest Rules prior to awarding any Prize. The Contest Sponsor retains the right, in its absolute discretion, to make substitutions of equivalent kind or value in the event of the unavailability of the Prize for any reason. The decisions of Contest Sponsor on all issues relating to the Contest will be final and binding on all entrants.

2.4 Claiming the prize:

Winners shall be required to present themselves at the Grocery Outlet store location where the survey invitation was issued in order to claim the Prize.

2.4 Odds:

The approximate odds of being randomly selected for a potential winning is (based on the average total number of correctly completed surveys received on-line during the following period) March 1st, 2016 to May 31st, 2016. 4 out of 3874. The exact odds of being randomly selected for a potential winning depends on the total number of correctly completed surveys received on-line during the Contest period.




All Prize claims are subject to verification by the Contest Sponsor and/or its designated representatives.


The Contest is open to all persons visiting the no purchase necessary online link and customers of Grocery Outlet Inc., except employees of, a member of the immediate family of an employee of Grocery Outlet Inc., or retiree of, or domiciled with an employee of, or any of its subsidiary companies, event venue staff, retailers, franchisees, agents, associates, dealers, representatives, advertising and promotional agencies.


All survey questions must be answered for entry. Any attempted form of entry other than as described herein is void.


Grocery Outlet Inc. will be the sole and final reference source in validating the Prize claim.


All surveys and entries become the property of Grocery Outlet Inc. Neither Grocery Outlet Inc. nor any organization involved in organizing the Contest shall be responsible for any Contest documentation that is unreadable, illegible, incomplete, lost, stolen, misdirected, not received, destroyed, or delayed for any reason whatsoever.


Grocery Outlet Inc. is not liable for faulty computer components, software, or links, the loss or nonexistence of communications capability, or faulty, incomplete, incomprehensible, or erased computer or network transmissions that render a Contest entrant ineligible for the Contest. Grocery Outlet Inc. is also not liable for any damage or loss that may be caused directly or indirectly, in whole or in part, by the downloading of any software or form or the transmission of any information with regard to entering the Contest.


Any personal information supplied by entrants to Contest Sponsor or its affiliates will be subject to Contest Sponsor’s Privacy Policy. Thus, except where prohibited by law: one (1) entry and/or a winner’s acceptance of the Prize constitutes permission for the Contest Sponsor to use a winner’s name/address (city and state), photo, likeness, biographical information, statement, voice for advertising/publicity purposes worldwide and in all forms of media (including posting on, in perpetuity, without further notice to or compensation in connection with said Contest or the prize awarded and (2) Contest Sponsor has the right to modify, edit, adapt, electronically alter, use, assign and/or dispose of such Entries and/or Surveys however it sees fit and for any purpose without any notice or compensation to entrant or any third parties.


Grocery Outlet Inc. reserves the right to cancel, terminate, or suspend this Contest, at its sole discretion, in the event a computer virus or bug, unauthorized human intervention, or any other occurrence beyond their control which corrupts or adversely affects the administration, security, or normal operation of the Contest.


By entering, Contest entrants agree to abide by the Contest Rules and Regulations and the decisions of Grocery Outlet Inc. which is final. Grocery Outlet Inc. will not be responsible for cash register tapes lost or destroyed. Grocery Outlet Inc. reserves the right to change or alter any of the Contest Rules and Regulations or to cancel the Contest at any time.


The personal contact information entered on the form to enter the Contest will be used in compliance with Grocery Outlet, Inc.’s Privacy Policy. For more information, go to


By participating in the Contest, participants agree to release, discharge, and hold harmless Grocery Outlet, Inc. and its parent companies, affiliates, and subsidiaries, as well as any advertising companies, promotion agencies, or other individuals engaged in the development or execution of this Contest from any liability, claims, losses, and damages arising out of or relating to their participation in this Contest or the acceptance, use, misuse, or possession of any Prize received in this Contest. Furthermore, each winner agrees to sign a liability waiver form to this effect. The liability waiver will also include an authorization to use the winner’s name for advertising purposes.


To request a list of winners or for any other questions regarding this Contest, contact:

Grocery Outlet, Inc.

5650 Hollis Street

Emeryville, CA 94608

Phone: 510-845-1999